Warranty

Return Policy

We guarantee your satisfaction, or your money back.

Our goal is that you're completely satisfied with your purchase. If for any reason, you are not satisfied, simply return your purchase in its original packaging, with your original receipt/email confirmation within 30 days from the purchase date.

Replacement products obtained in an exchange transaction will only be exchanged and are not eligible for a refund. Where applicable, all refunds will be issued in the same form as the original method of payment. If you are still not satisfied with your purchase after your return or exchange, please let us know. Your satisfaction is extremely important to us.

Warranty

Our product has a 1 year warranty against all manufacturer defects

What is not covered? (Exclusions)

Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage.

Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with chemicals, extreme heat or heavy objects, sand, dirt or the like, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Plastic Items Inc, are excluded from coverage.